We Are SacSewer

Working for the Sacramento Region

The Sacramento Area Sewer District (SacSewer) is the Sacramento region’s sewage collection, treatment, and resource recovery utility–providing service to more than 1.6 million people.

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We are the second largest sewage collection utility in California, and we own and operate the second largest water resource recovery facility of its kind in the nation, the EchoWater Resource Recovery Facility located near Elk Grove.

6,100 Customer Calls

Responded to Annually

We provide service to residential, commercial, and industrial customers throughout unincorporated Sacramento County; the cities of Citrus Heights, Elk Grove, Folsom, Rancho Cordova, Sacramento, and West Sacramento; and the communities of Courtland, Locke, and Walnut Grove. The services we provide vary based on the location within our service area.

Keeping our sewer system in top operating condition is a 24/7 job, and we take that job very seriously.

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Our Service Commitment

161,000+ Work Orders

Completed Per Year

Our Values

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Environmental Stewardship

Protect and Sustain

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Proficiency

Skilled and Capable

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Responsibility

Accountable and Committed

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Resolve

Determined to Succeed

Our Vision

Setting the bar for excellence in sewage management and environmental sustainability.

Our Mission

Protecting public health and the environment by collecting, treating, and recovering resources from sewage.

What We Do

At SacSewer, we stay laser-focused on keeping our system in good working order so our customers can always count on reliable sewer service.

We closely monitor the condition of our equipment and facilities–whether it’s through investigating a reported sewer problem or completing proactive maintenance or inspections that prevent problems from occurring.

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Service Levels

We keep our finger on the pulse of how well we serve our customers, meet their expectations, and fulfill our mission. In talking with our customers and stakeholders, we have identified seven core service levels that are particularly important to—and clearly affect—our customers.

Simply put, these levels measure the aspects of our service that customers care about most.

Executive Team

SacSewer’s executive management team is comprised of highly experienced professionals who are devoted to our core mission and vision.

Board of Directors

SacSewer is governed by a 17-member Board of Directors representing the jurisdictions we serve.

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783 Sewer Stewards
On Our Team

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Administrative Office

This is the main administrative and operations center, including the public counter for Development Resources.

Building Hours:
Development and Permit Services Counter Hours:
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EchoWater Resource Recovery Facility

The EchoWater Facility is open to the public on dates when we offer public tours.

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