Contact Us
Emergency Dispatch For Sewer Problems
Call us first if you’re experiencing a sewer problem, including a slow drain, backup, or odors you believe may be coming from the sewer system. Our crews are available 24/7 to help our customers and respond to concerns.
Contact Us
This form is for non-urgent questions. Our team will get back to you as soon as possible.
For sewer emergencies, odors, or to report a safety hazard, please call us immediately at (916) 875-6730. We are available 24 hours a day, 7 days a week. Do not use this form to report urgent issues that require immediate response.
WARNING: A sewer overflow or backup requires immediate emergency response. We cannot accept emergency reports online. Please call us immediately to report this issue at (916) 875-6730 anytime, day or night. We will respond to your call within 2 hours.
OTHER POSSIBLE SIGNS OF SEWER TROUBLE: If you notice any of the following, please call us right away:
- Overflow from a cleanout outdoors
- Slow drains
- Anything unusual with drainage pipes (sink, bathtub, toilet, etc.)
If you would like to send a message about a non-urgent matter, simply select another issue from the list above.
Thank you!
WARNING: We cannot accept odor reports online. Please call us immediately to report this issue at (916) 875-6730 anytime, day or night.
If you would like to send a message about a non-urgent matter, simply select another topic from the list above.
Thank you!
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General Information
EchoWater Resource Recovery Facility
Public Tours & Community Outreach
Permit Services
Plan Check & Map/Location Questions
Pretreatment Program
External Billing Contacts
Sacramento County Consolidated Utilities Billing and Service
City of West Sacramento
City of Folsom
City of Sacramento
Media Inquiries
Public Records Request
Locations
Administrative Office
This is the main administrative and operations center, including the public counter for Development Resources.
EchoWater Resource Recovery Facility
The EchoWater Facility is open to the public on dates when we offer public tours.
